Raving Smiles Network Status

Raving Smiles Network Status

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printing

Printing Systems

Up and running

voice

Voice Systems (phones, faxing, voicemail)

Up and running

portal

CTRL ALT IT Portal

Up and running

eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

Up and running

relay

Scan to Email relay

Up and running

USLOGCC

Priority Care Center

Up and running

USCMSPR

Camas Smiles

Up and running

USVANSD

Columbia Smiles

Up and running

USLOGIN

DFH Insurance

Up and running

USEUGSD

Eugene Smiles

Up and running

USFDWSD

Federal Way Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USLYFSD

Lynnwood Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USPUPSD

Northwest Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USGGZSD

Optima Dental Spa Gig Harbor

Up and running

USPDXOP

Optima Dental Spa Portland

Up and running

USSLEOD

Optima Dental West Salem

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

USWUXSD

Technical Support Office

Up and running

Past events

Lynnwood - Comcast Outage

Monitoring systems have alerted us to another potential Comcast outage involving the Lynnwood office.

Update

06:03 AM - Comcast reports there is no outage in the area. We are waiting on the arrival of staff to perform additional troubleshooting.

07:52 AM - Staff arrived and performed troubleshooting steps. Service is still down. Comcast is scheduling a technician to replace the modem again.

08:54 AM - Service restored

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USLYFSD

Down

Lynnwood - Comcast Outage

Monitoring systems have alerted us to an outage affecting the Lynnwood office. We are investigating.

Update

06:30 AM - Comcast acknowledges an area-wide outage affecting the Lynnwood office, but they are unable to provide any details or an ETR.

08:00 AM - Comcast reports the outage has been resolved, but the service is still down. Comcast is dispatching a tech to investigate.

09:25 AM - Service restored

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USLYFSD

Down

Roseburg Internet Outage

Monitoring systems have alerted us to an internet outage affecting the Roseburg office. We are investigating.

Update

07:08 AM - Charter reports an area-wide outage. They expect service to be restored by 9:30 AM today.

09:54 AM - Charter is now reporting they have no ETR for restoring service.

10:05 AM - Service restored

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USRBGOF

Down

Printing Outage

We are aware of an issue with the print system that is affecting multiple offices. We are investigating.

Update

07:48 AM - We have identified the issue and are preparing to roll out a fix to all offices. We expect service to be restored everywhere by approximately 8:10 AM.

07:57 AM - Fix tested and deployed. If you are still having issues printing, please reach out to IT.

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printing

Down

Ridgefield Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Ridgefield office. We are investigating.

Update

11:45 AM - Comcast acknowledges an outage in the area and they expect service to be restored by approximately 12:30 PM today.

2:00 PM - Service restored.

+
USRLFSD

Down

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