Voice Systems (phones, faxing, voicemail)
CTRL ALT IT Portal
Legacy EOD Portal
Remote Desktop Services
Scan to Email relay
Priority Care Center
Federal Way Smiles
Hazel Dell Smiles
Optima Dental Kirkland
Optima Dental Spa Bellevue
Optima Dental Spa Gig Harbor
Optima Dental Spa Portland
Optima Dental West Salem
Sedro Woolley Smiles
Technical Support Office
Monitoring systems have alerted us to another potential Comcast outage involving the Lynnwood office.
06:03 AM - Comcast reports there is no outage in the area. We are waiting on the arrival of staff to perform additional troubleshooting.
07:52 AM - Staff arrived and performed troubleshooting steps. Service is still down. Comcast is scheduling a technician to replace the modem again.
08:54 AM - Service restored
Monitoring systems have alerted us to an outage affecting the Lynnwood office. We are investigating.
06:30 AM - Comcast acknowledges an area-wide outage affecting the Lynnwood office, but they are unable to provide any details or an ETR.
08:00 AM - Comcast reports the outage has been resolved, but the service is still down. Comcast is dispatching a tech to investigate.
09:25 AM - Service restored
Monitoring systems have alerted us to an internet outage affecting the Roseburg office. We are investigating.
07:08 AM - Charter reports an area-wide outage. They expect service to be restored by 9:30 AM today.
09:54 AM - Charter is now reporting they have no ETR for restoring service.
10:05 AM - Service restored
We are aware of an issue with the print system that is affecting multiple offices. We are investigating.
07:48 AM - We have identified the issue and are preparing to roll out a fix to all offices. We expect service to be restored everywhere by approximately 8:10 AM.
07:57 AM - Fix tested and deployed. If you are still having issues printing, please reach out to IT.
Monitoring systems have alerted us to a Comcast outage affecting the Ridgefield office. We are investigating.
11:45 AM - Comcast acknowledges an outage in the area and they expect service to be restored by approximately 12:30 PM today.
2:00 PM - Service restored.
Back to top • Subscribe via RSS
2023 © CTRL ALT IT