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USVANSD
Columbia Smiles
USEUGSD
Eugene Smiles
USHQZOF
Hazel Dell Smiles
USLAYSD
Lacey Smiles
USLONID
Lebanon Smiles
USLOG00
LIFT
USLOGSD
Longview Smiles
USMWXSD
Milwaukie Smiles
USXHFSD
Optima Dental Kirkland
USBVESD
Optima Dental Spa Bellevue
USRIROF
Riddle Smiles
USRLFSD
Ridgefield Smiles
USRBGOF
Roseburg Smiles
USSLESD
Salem Smiles
USSW2SD
Sedro Woolley Smiles
USSNISD
Snohomish Smiles
We are investigating an outage with the Eugene office.
04/18/2023 11:00 AM - A switch has failed in Eugene. A replacement has been shipped and is expected to arrive tomorrow morning.
04/21/2023 11:05 AM - Service restored
Down
Monitoring systems have alerted us to degraded service in Lebanon. We are investigating.
03:30 PM - We are waiting on Lebanon staff to reach out to IT to continue troubleshooting.
04:45 PM - Service restored
Down
Roseburg is currently offline while Henry Schein works to resolve a problem with their software.
We estimate service will be restored by 1:15 PM today.
1:10 PM - Schein is still working to repair issues with their software. They are currently unable to provide an ETR for restoring service.
2 PM - Service restored
Down
Monitoring systems have alerted us to another potential Comcast outage involving the Lynnwood office.
06:03 AM - Comcast reports there is no outage in the area. We are waiting on the arrival of staff to perform additional troubleshooting.
07:52 AM - Staff arrived and performed troubleshooting steps. Service is still down. Comcast is scheduling a technician to replace the modem again.
08:54 AM - Service restored
Down
Monitoring systems have alerted us to an outage affecting the Lynnwood office. We are investigating.
06:30 AM - Comcast acknowledges an area-wide outage affecting the Lynnwood office, but they are unable to provide any details or an ETR.
08:00 AM - Comcast reports the outage has been resolved, but the service is still down. Comcast is dispatching a tech to investigate.
09:25 AM - Service restored
Down
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