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Optima Dental Kirkland
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Optima Dental Spa Bellevue
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Roseburg Smiles
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Salem Smiles
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Sedro Woolley Smiles
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Snohomish Smiles
On Friday December 23rd we will be performing software upgrades in Roseburg. The update is expected to last approximately 90 minutes for remote users. During the update, remote access to Roseburg will be unavailable.
10:30 AM - The upgrade is taking longer than expected. We are currently working with Henry Schein to troubbleshoot the failed update.
2:55 PM - Upgrades complete
Maintenance
Monitoring systems have alerted us to a possible Comcast outage affecting the Lynnwood office. We are investigating.
4:55 PM - Comcast reports no outages in the area and requests further troubleshooting when staff are on-site.
11:00 PM - Service restored.
1:00 AM - Comcast has gone down again. We are waiting on staff to arrive Tuesday morning to continue troubleshooting.
Down
Power has failed in Roseburg. Remote access will be restored when power has been restored.
11:30 AM - Power has been restored, systems are still coming back online.
11:45 AM - Services restored
Down
We are aware of an issue affecting the CTRL ALT IT Portal. We expect to have service restored within the next 15 minutes.
09:55 - Service restored
Down
We are aware of an outage affectinng the Portland location. We are investigatinng.
6:40 AM - Service restored
Down
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