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Technical Support Office
We are aware of an outage affecting the Lebanon office are are investigating.
1:45 PM - A switch has failed in Lebanon that is affecting phones at the office. A replacement switch has been shipped. We expect service to be restored by approximately 10 AM tomorrow.
9:50 AM - The replacement switch has been delivered. We are working to replaced failed equipment and expect services to be restored by 10:30 AM.
10:10 AM - Service restored
Down
Offices that received new HP copiers are reporting problems with the scan-to-email functionality. We are aware of the issue and have reached out to the vendor for a fix. At this time, we have no ETR as the vendor will “call us back soon”.
4:25 PM - Services restored
Disrupted
Eugene will be offline at 9 AM for maintenance requested by an external vendor. We expect the outage to last approximately 1 hour.
9:20 AM - Maintenance complete
Down
The local utility provider has multiple ongoing incidents in the Snohomish area. One or more of these incidents is affecting the Snohomish office. There is currently no ETR for restoration of power.
8:00 AM - Power has been restored, but Comcast equipment in the area was damaged by falling trees. Comcast currently estimates service will be restored by 2 PM today.
8:47 AM - Services are coming back online now.
8:53 AM - Service restored.
Down
Monitoring systems have alerted us to a Comcast outage affecting the Kirkland office. We expect to have more information shortly.
4:10 PM - Comcast reports an outage in the Kirkland area. They expect to have service to be restored by 5:10 PM today.
4:33 PM - Service restored
5:08 PM - Service is down again
5:20 PM - Service restored
Down
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