Raving Smiles Network Status

Raving Smiles Network Status

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Archived Offices

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Scan to Email

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guest-wifi

Guest Wireless

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staff-wifi

Staff Wireless

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printing

Printing Systems

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voice

Voice Systems (phones, faxing, voicemail)

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portal

CTRL ALT IT Portal

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eodportal

Legacy EOD Portal

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rds

Remote Desktop Services

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USVANSD

Columbia Smiles

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USEUGSD

Eugene Smiles

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USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

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USMWXSD

Milwaukie Smiles

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USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

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USRIROF

Riddle Smiles

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USRLFSD

Ridgefield Smiles

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USRBGOF

Roseburg Smiles

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USSLESD

Salem Smiles

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USSW2SD

Sedro Woolley Smiles

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USSNISD

Snohomish Smiles

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Past events

Lynnwood - SCHEDULED COMCAST OUTAGE

Comcast is performing scheduled mainteinance in the Lynnwood area to improve the Comcast Network. Between 7 AM and 4 PM today we are told to expect outages that affect the Lynnwood office.

Update

4 PM - Comcast has informed us the maintenance is taking longer than expected. They are unable to provide an ETR.

5 PM - Service restored

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USLYFSD

Down

Kirkland Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Kirkland location. We are investigating.

Update

09:30 - Comcast is reporting an area-wide outage. They expect service to be restored by approximately 10:30 AM

10:51 - Kirkland is still down. Comcast says it was supposed to be resolved by 10:30 AM, but they have no further information on why crews have not finished repairs yet.

12:10 - Kirkland is still down. Comcast says the outage has been resolved, but Kirkland is still down. We are waiting on contact with Kirkland staff to perform additional troubleshooting.

2:24 PM - Service restored

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USXHFSD

Down

Comcast issues at LIFT / Hazel Dell

We are aware of connectivity issues affecting the LIFT and Hazel Dell locations. We have contacted Comcast for the billionth time and they are working to schedule yet another technician to go on-site to troubleshoot and repair.

Update

Service has been stable for several days now. Comcast believes this issue has been resolved.

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USLOG00 USHQZOF eodportal

Down

Hazel Dell / LIFT Comcast Outage

We are aware of Comcast outage affecting the Hazel Dell / LIFT offices. We are investigating.

Update

Service restored

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USLOG00 USHQZOF eodportal

Down

Voice Systems Maintenance

Comcast will be performing maintenance on our internet and voice services in Woodland beginning at 12:01 AM on June 7th. This maintenance will impact phone services AT ALL LOCATIONS.

If you are in the office during this maintenance window, PLEASE HAVE AN ALTERNATE METHOD OF CONTACTING EMERGENCY SERVICES (i.e. CELL PHONE) SHOULD THE NEED ARISE.

Maintenance is expected to last approximately 6 hours.

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voice USWUXSD

Down

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