Raving Smiles Network Status

Raving Smiles Network Status

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archive

Archived Offices

Up and running

scan-to-email

Scan to Email

Up and running

guest-wifi

Guest Wireless

Up and running

staff-wifi

Staff Wireless

Up and running

printing

Printing Systems

Up and running

voice

Voice Systems (phones, faxing, voicemail)

Up and running

portal

CTRL ALT IT Portal

Up and running

eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

Up and running

USVANSD

Columbia Smiles

Up and running

USEUGSD

Eugene Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

Past events

Kirkland Outage

We are receiving reports of users having issues signing in remotely to Kirkland. We are investigating.

Update

09:15 AM - We are continuing to investigate why Eaglesoft is unable to connect for remote users in Kirkland. We have no ETR at this time.

09:50 AM - Service restored

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USXHFSD

Down

Milwaukee Comcast Outage

We are aware of a Comcast outage affecting the Milwaukee office. We are working to get a Comcast tech on-site to restore service.

Update

12:20 PM - Comcast has dispatched a technician. The technician is expected to be on-site within the next 4 hours.

2:45 PM - Comcast has finished replacing equipment and Milwaukee is back online.

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USMWXSD

Down

Longview / Call Center Power Outage

Power has failed in Longview. The Longview Office and the Priority Care Center are both down.

Update

11:05 AM - Longview is back online. We are working to bring the call center back online now. 11:30 AM - Longview and the call center are both back up and running.

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USLOGCC USLOGSD

Down

Hazel Dell / LIFT Power Outage

Due to a power outage in the Vancouver area, Hazel Dell and LIFT are down. This includes access to several of the corp share files as well as the old End of Day portal.

Update

07:42 AM - The Remote Desktop licensing server is also affected. You may see error messages about licensing. This will occur until the LIFT office is back online.

09:20 AM - Power has been restored. We are working to bring systems back online.

09:30 AM - Services restored.

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USLOG00 USHQZOF eodportal

Down

Comcast Voice Outage

Monitoring systems have alerted us to a Comcast outage that is affecting ALL voice traffic at Smiles. We are investigating.

Update

12:13 PM - Service appears to have stabilized. Comcast is continuing to investigate the outage.

12:33 PM - Service restored

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voice

Down

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