Raving Smiles Network Status

Raving Smiles Network Status

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archive

Archived Offices

Up and running

scan-to-email

Scan to Email

Up and running

guest-wifi

Guest Wireless

Up and running

staff-wifi

Staff Wireless

Up and running

printing

Printing Systems

Up and running

voice

Voice Systems (phones, faxing, voicemail)

Up and running

portal

CTRL ALT IT Portal

Up and running

eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

Up and running

USVANSD

Columbia Smiles

Up and running

USEUGSD

Eugene Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

Past events

1h 40m
Outage

There is an outage affecting the Woodland location. Several systems are down including the Raving Smiles Portal, EOD Portal, Scan-to-Email, and wireless authentication. We are investigating.

Update

11:59 AM - Technicians are enroute to Woodland to begin troubleshooting. They should arrive by approximately 2 PM.

12:26 PM - Voice systems are now being impacted by the outage.

12:44 PM - Voice systems are back online, however other systems remain offline. We are awaiting the arrival of ADS staff to investigate the outage.

1:04 PM - Service restored

+
portal eodportal relay USWUXSD voice

Down

7m
Seattle Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Seattle office. We are investigating.

Update

10:22:50 AM - Service has been restored.

+
USSEAOD

Down

6m
Snohomish Outage

Monitoring systems have alerted us to a Comcast outage affecting the Snohomish office. We are investigating.

Update

Service restored

+
USSNISD

Down

42m
Seattle - Comcast Outage

Monitoring systems have alerted us to degraded performance of the Comcast connection at the Seattle office. We are investigating.

Updates

10:54 AM The degraded service has evolved into an outage. We are attempting to reach Comcast.

11:00 AM Comcast is reporting an outage affecting multiple customers in the Seattle area. They expect service to be restored by 11:15 AM.

11:18 AM Service restored

11:20 AM Service is down again

11:28 AM Service restored

+
USSEAOD

Down

9m
Lynnwood Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Lynnwood location. We are investigating.

Update

2021-10-26 14:05:42 Service restored

+
USLYFSD

Down

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